What is the application effect of self-service query machine?

1. Reduce indirect costs

The main advantage of self-service query machine is that it does not occupy a lot of staff. Often, someone needs to monitor the self-service experience to help solve mechanical or customer problems. However, one employee manages four to six self-service terminals instead of one per workstation. You can use the savings to invest in other services or business development projects.

2. Meet customer requirements

The main benefit of self-service inquiry machine is that successful retailers can provide customers with what they want. Consumers like an efficient self-service settlement and payment process, and most people want to see more kiosks. By providing self-service, hasty customers can check out quickly. Customers who like personal participation can still queue regularly.

3. Reduce waiting time

Queuing at the kiosk is a negative experience for retail customers, which can make them wait for a long time from satisfaction to dissatisfaction. Reduce customer waiting time through self-service settlement.

4. Attract more customers

Under the same conditions, enterprises with self-service terminals are more competitive than enterprises without self-service terminals. For example, the bank, we go to the bank. Two identical banks, one without self-service terminal and the other without self-service terminal. Therefore, there are more families with self-help terminals than those without them, and they are more efficient. The number of clients that can be received is much larger, and the number of natural clients is much larger.